Chris Cox, originally from Edgware, north west London, is the latest addition to our sales team. He’s been in the industry for 17 years clocking up loads of experience both in working for one of the big names and also as a sole trader. Talk about two sides of the coin. We are really pleased… Read More
Tag: customer service
Stories from service engineers on the frontline
“We all know that these are really weird times. I don’t want to have to turn up to service a boiler in a mask and gloves but I have to, not only for my safety but, just as importantly, for that of the customer. “Of course people have a choice about whether to let us… Read More
Customer service administrator gets creative
We love sharing stories about our creative team! Thanks to Kayty for letting us share hers. Outside of her day job as a customer service administrator in our Service team, Kayty Flanders has an exciting hobby that involves making gifts from feathers. Hailing from a creative family, her Dad is a specialist oil painter and… Read More
Gregor helps housing association tenants work ‘nine to five’
Gregor recently made a £2,000 donation to one of its housing association clients, Selwood Housing, which has enabled the tenants to access a new online tool called MyWorkSearch free of charge. Gregor has worked with Selwood for over four years on boiler upgrades and heating systems, and their contribution towards MyWorkSearch is all thanks to… Read More
Runners up at The Post 2013 Business Awards
We are delighted to say that we are runner up for two awards at The Bristol Post’s Business Awards. Large Business of the Year and the Best Customer Service category. The awards have been running for seven years and have established themselves as one of the most important nights on the Bristol business community’s calendar. This… Read More