Report a Fault with Your Boiler

Postcode*

Address

Address line 1*

Address line 2 (optional)

Town or city*

Title*

Name*

Surname*

Telephone number*

Heat:Plan Number*

Is there power going to your boiler?*

Please check the switch usually located by the boiler is turned on, and if there are any lights on the display.

Do you have heating?*

Do you have hot water?*

Are there any fault codes appearing on your boiler? If so please enter them here

Please describe the issue you are experiencing*

If appropriate we will try and resolve the issue with you over the phone, however if we are unable to do so please confirm your preference for an AM or PM slot for an engineer to attend.*

Consent*

I have read and agree to the Privacy Policy and Terms & Conditions which govern how my data will be used and processed.*